Mint.com Does Not Have My Bank

Posted on: March 2, 2009 by Matt

Originally uploaded by giniger

I recently decided to take a look at Mint.com as I am considering different options for my personal finance management software. The setup of the account was fairly straight forward but then I hit the section to add my banking accounts. I suppose I was expecting to have an option to manually enter my bank name and manage the transactions myself based on what I write into my check book register. I was mistaken. Mint.com has a built in search for the bank you wish to use and my bank is not in their database.

I was hesitant to even try the service due to the fact that it is an online offering and I am still hesitant to trust security. I did a bit of research and turned up that they are VeriSign Secured as well as Truste Certified Privacy. I am familiar with these two companies from my time spent as an IT Management Consultant (my day job) and after reading up the other security measures they have in place (they do not store your passwords, use bank level encryption levels) I decided to give it a shot.

I set up my account and attempted to get started on my account setup. I must admit I was excited to see what the buzz has been about. I have heard some of the buzz for Mint.com but had not actually tried the service or read detailed reviews.

After logging into my freshly created account I was prompted with a window to enter my bank’s URL or name to search it out. I entered the URL for my current primary bank which is a small home town bank. I chose to go with a smaller local bank over a national bank or even keeping my bank in Colorado because the local bank offered:

A great interest rate on my checking account which is still at 3.2% (FOR CHECKING).
Stellar customer service: I have not heard anything but good reviews of the bank.
Ease of access: I like to go in and see someone every now and then when going about my banking.

So when I searched for my bank and turned up no results I was a bit disappointed. I still prefer working with the local bank but was hoping to work with Mint.com as well to help keep tabs on my finances as I like to see the all collectively. I used the option to submit my bank for review to the customer support branch at Mint.com but have not yet heard anything back.

While I have so far been impressed with viewing all my other acconts on Mint.com I do wish that I could have the ability to add my primary checking! I suppose it is back to between Quicken and Money for my personal budgeting and finance needs again.

Share and Enjoy: